What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Been with the Hearing Center In Athens, AL. Very professional while personable. In my humble opinion Truda Whitaker is one of the absolute best in the business.

David Hart, on Google

Tiffany is very knowledgeable in her field of hearing aids. Plus she was very patient with me & explained everything completely.

William Orton, on Google

I have been with The Hearing Center in Fayetteville for a few years and I highly recommend them. The staff is very courteous and friendly and their knowledge of hearing loss is amazing. Tiffany explained my hearing loss and introduced me to the hearing aid I needed. I tried them...

Susan Arrick, on Google

Went for a checkup for my hearing aid and thanks to Tiffany they are doing great. She made adjustment for hearing and clarity. Thank you so much. They are working fine

Janice Davis, on Google

Beautiful clinic with amazing staff! Tiffany and Lindsey are awesome to work with and they truly care about all of their patients!

David Prahl, on Google

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